Orders & support
For anything about an order, a return, or how to take AgeleX.
support@agelex.usWe answer Monday to Friday, 9am–5pm Eastern.
Contact
Write to us. A person answers.
One inbox, no ticket maze, no chatbot pretending to be a colleague. Tell us what happened and include your order number if you have one.
Returns
Start a return by email with your order number — instructions come back the same way.
support@agelex.us30 days from delivery. Full terms.
Press & partnerships
Media requests, creator collaborations, retail and wholesale enquiries.
press@agelex.usBrand facts and product photography on request.
Before you write — faster answers
Asking about a batch?
Send the lot number from the base of your bottle. We’ll reply with the Certificate of Analysis for that exact production run — identity, potency, heavy metals, microbial limits.